Retrieval-augmented era (RAG) has shortly turn into the enterprise default for grounding generative AI in inner information. It guarantees much less hallucination, extra accuracy, and a solution to unlock worth from a long time of paperwork, insurance policies, tickets, and institutional reminiscence. But whereas almost each enterprise can construct a proof of idea, only a few can run RAG reliably in manufacturing.
This hole has nothing to do with mannequin high quality. It’s a programs structure drawback. RAG breaks at scale as a result of organizations deal with it like a characteristic of giant language fashions (LLMs) slightly than a platform self-discipline. The true challenges emerge not in prompting or mannequin choice, however in ingestion, retrieval optimization, metadata administration, versioning, indexing, analysis, and long-term governance. Data is messy, always altering, and sometimes contradictory. With out architectural rigor, RAG turns into brittle, inconsistent, and costly.
RAG at scale calls for treating information as a dwelling system
Prototype RAG pipelines are deceptively easy: embed paperwork, retailer them in a vector database, retrieve top-k outcomes, and go them to an LLM. This works till the primary second the system encounters actual enterprise habits: new variations of insurance policies, stale paperwork that stay listed for months, conflicting knowledge in a number of repositories, and information scattered throughout wikis, PDFs, spreadsheets, APIs, ticketing programs, and Slack threads.
